If you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original resaleable condition.
The goods can be returned to the following address:
Daniele Dentici MEN
Mr BYDD B.V.
Spuistraat 215
1012 VN Amsterdam
The Netherlands
Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.
- All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
- We are not responsible for the return shipping costs of the items.
- Exchanges are not possible, the only way to guarantee you get what you want is to return your current item and make a new purchase for the new one.
- All Items must be in original, resalable condition.
- Please make sure all returned items are well packaged, so as not to be damaged in the post.
- If returning footwear, please ensure the box is protected with an outer packaging layer. The box is part of the product, therefore any damage may result in the return being refused.
- Please make sure all return packages are sent with a trackable, insured service.
- We cannot take responsibility for items damaged or lost in the return transit.
IMPORTANT! Return Policy outside the EU
If you are not fully happy with the goods you have received, you can return them to us within 14 days of receipt, providing they are in original resaleable condition.
The goods can be returned to the following address:
Daniele Dentici MEN
Mr BYDD B.V.
Spuistraat 215
1012 VN Amsterdam
The Netherlands
Before returning the goods please contact the shop by email and provide your order number, the tracking information and the courier company so we know your return is on the way.
Once returned you will be entitled to receive an exchange or a refund, which will not include the cost of the original postage and packaging. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.
Before we can proceed with the refund for any purchased goods sent back from outside the EU, we are obligatory to wait for the clearance/import tax invoice.
The refund will be reduced by these import tax and clearance costs.
The refund will be made within 48 hours of receipt using the same payment method used when paid.
- All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
- We are not responsible for the return shipping costs of the items.
- Exchanges are not possible, the only way to guarantee you get what you want is to return your current item and make a new purchase for the new one.
- All Items must be in original, resalable condition.
- Please make sure all returned items are well packaged, so as not to be damaged in the post.
- If returning footwear, please ensure the box is protected with an outer packaging layer. The box is part of the product, therefore any damage may result in the return being refused.
- Please make sure all return packages are sent with a trackable, insured service.
- We cannot take responsibility for items damaged or lost in the return transit.
PLEASE NOTE THAT DUE TO THE HIGH CUSTOMS DUTIES AND OTHER ADDITIONAL COSTS CHARGED ON OUR ACCOUNT, ITEMS PURCHASED WITH DISCOUNT OUTSIDE THE EUROPEAN UNION ARE NOT ELIGIBLE FOR RETURNS, EXCHANGE AND REFUND.